Terms & Conditions

Tour Confirmation

Confirmation of tour bookings is on payment of 50% deposit or full payment.
Upon receiving this, we will confirm the departure date, tour details and advice for tour preparation.

Deposit and Payment

  • Payment can be made on the secure online booking payment page using Visa, Mastercard, AMEX, mailing a cheque or making a deposit into our bank account.
  • The outstanding balance must be paid at the start of the tour.
  • All charges are in New Zealand dollars.

Cancellation Fees

  • Cancellation up to 21 days prior to departure, a full 100% refund.
  • Cancellation between 21 and 7 days before departure, deposit 50% is refunded.
  • Cancellation less than seven days prior to departure, no refund.

Personal Insurance

  • Personal travel medical insurance is recommended.

Damage Liability

  • Clients will be liable for any damages to motorcycles, quad bikes and equipment and any property damage at the discretion of Adventure Trailrides Ltd.
  • Clients will be required to produce valid credit card details before all tours in the event of damages occurring, which will be charged to the client.
  • Damage to motorcycles or quad bikes is not a regular occurrence, but clients must take note.

Damage Defined

Protective clothing, motorcycle or quad bike are physically broken, fractured, torn, ruptured, bent, unstraightenable, impaired, or impaired.

Tour Agreement & Indemnity

To be completed at the start of the tour.

Itinerary

It may change with seasonal weather and farm requirements. We operate an environmental policy that protects New Zealand’s natural heritage.

Client Responsibilities

  • The client will be liable for any damages to motorcycles, quad bikes and equipment.
  • The client agrees to follow all guide instructions.
  • All clients are to be free of the influence of drugs and/or alcohol
  • Will maintain appropriate speed limits and Motorcycle /Quad Bike control
  • Clients under the age of 17 must have a parent or guardian present at all times during a tour.
  • Clients know that Adventure Trailrides Ltd motorcycle and quad biking off-road tours are physically demanding.
  • The client acknowledges that the guide has the right to determine if the client can advance based on the client’s competency level.
Failure to comply with any of the above will result in immediate termination of the tour with no refund. In addition, clients will be liable to cover loss of earnings, damage to Motorcycles, Quad bikes and Equipment and/or any property damage at the discretion of Adventure Trailrides Ltd.

Risk Acknowledgment

I understand that there are risks associated with outdoor activities, such as adverse weather changes, challenging terrain and falling off or crashing a quadbike or dirtbike, which can cause fatal injuries.
I am aware that Adventure Trailrides Ltd employees will take all reasonable steps to manage these risks to an acceptable level.
At any time during the activity, I understand I am free to make my own decision on my level of involvement.
Suppose Adventure Trailrides Ltd employees have taken all reasonable safety precautions and provided clear instructions on the hazards, procedures and the activity, and I choose to act outside this advice. In that case, I accept I do so at my own risk and am personally responsible for any consequences. I am responsible for ensuring that my actions or inactions do not jeopardise the safety of others.